Refund policy

We want you to be happy with your Suits You Sir order. You have 30 days from the day you receive your item to request a return.

Eligibility To be eligible for a return, your item must be unworn, unused and in the same condition you received it, with tags and in its original packaging (including gift boxes). Please include your order number or proof of purchase.

How to start a return Email sales@suitsyousir.com with your order number and the item(s) you'd like to return. Once your return is approved, we'll email you instructions. Items sent back without an approved return request can't be accepted. Returns address: Suits You Sir, 1006 Oakmead Drive, Arlington, TX 76011, USA.

Return shipping Return shipping costs are paid by the customer and are non-refundable. We recommend a trackable shipping service, as we can't be responsible for returns lost in transit. If your return is because of our error (damaged, defective or wrong item), we cover return shipping — see below.

Damaged, defective or wrong items Please check your order when it arrives. If an item is damaged, defective or not what you ordered, email us within 7 days of delivery with a photo, and we'll make it right with a replacement or a full refund, including shipping.

Exchanges The fastest way to get a different colour or size is to return the item you have and, once the return is approved, place a new order.

Refunds We inspect returns within 5 business days of receiving them and email you once the refund is approved. Approved refunds go back to your original payment method within 10 business days; your bank or card issuer may take a few extra days to post it. Original shipping charges are not refunded unless the return is due to our error. If 15 business days have passed since approval and you haven't seen your refund, contact sales@suitsyousir.com.